Frequently Asked Questions

Everything you need to know about our premium apparel and service.

What makes Collars & Co. shirts different?

Our signature shirts feature a firm, structured collar that maintains its shape under a sweater or blazer, combined with the breathable, four-way stretch comfort of a performance polo.

How do I determine my correct size?

We recommend visiting our comprehensive Size Guide available on each product page. Our shirts are designed with a tailored fit; if you are between sizes, we generally suggest sizing up.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with tags attached. Domestic exchanges are processed free of charge.

How should I care for my performance shirts?

To maintain the integrity of the collar and fabric, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs duties.

When will my order arrive?

Standard domestic orders typically process within 1-2 business days and arrive within 3-5 business days. You will receive a tracking number via email as soon as your package departs.